This policy explains how Hyperlabs collects, uses and protects personal data when you visit hyperlabs.co (the "Site"), send us an enquiry, or otherwise contact us.
Who we are
Hyperlabs is a trading name of Designbase Limited, a company registered in the Isle of Man with company number 136877C ("Hyperlabs", "we", "us", "our"). Designbase Limited is the data controller for the personal data described in this policy.
We process personal data in line with Isle of Man data protection law: the Data Protection Act 2018, the GDPR and LED Implementing Regulations 2018 and the Data Protection (Application of GDPR) Order 2018.
For anything about your data, email discover@hyperlabs.co.
Scope
This policy covers personal data collected through the Site, enquiries and related emails and calls. Work we carry out for clients is covered by the written agreement for that work, and any data processing terms in it.
The personal data we collect
- Information you give us. When you use the Start discovery form, it prepares an email for you to send to us from your own email account. We collect your name, email address, company or venture (if you add one), the option you choose to describe yourself, and your message.
- Correspondence. If you email or call us, we keep a record of that correspondence.
- Technical data. When you visit the Site, our hosting provider records standard technical information such as your IP address, browser and device type, the pages requested and the time of the request. Our fonts are served by Google Fonts, so your browser also connects to Google when a page loads.
We do not ask for special category data. Please don't include sensitive personal information in your message.
How we use it, and why we're allowed to
- To reply to your enquiry, arrange a conversation and discuss a possible engagement with you. Our lawful basis is our legitimate interest in responding to people who contact us, or taking steps at your request before entering into a contract.
- To follow up about working with us after an enquiry. Our lawful basis is our legitimate interest in running and developing our business. You can ask us to stop at any time.
- To run and secure the Site. Our lawful basis is our legitimate interest in a secure, working website.
- To meet legal and regulatory obligations. Our lawful basis is legal obligation.
We don't sell personal data, and we don't use it for automated decision-making that has legal or similarly significant effects on you.
Cookies and analytics
The Site does not set cookies and does not use analytics or advertising trackers. If that changes, we will update this policy and ask for your consent where the law requires it.
Who we share it with
We share personal data only with providers who help us run the Site and our business, with professional advisers where necessary, and with authorities where the law requires it. Our providers are:
- Vercel Inc., which hosts the Site and processes form submissions.
- Google, which provides our email (enquiries reach us as emails to discover@hyperlabs.co) and serves the Site's fonts.
Some of these providers process data outside the Isle of Man, the UK and the EEA, including in the United States. Where they do, we rely on appropriate safeguards such as standard contractual clauses or an adequacy decision.
How long we keep it
We keep enquiries and related correspondence for as long as we need to deal with them, and then for up to 24 months after our last contact with you, unless we need to keep them longer for legal, accounting or dispute-resolution reasons. If you become a client, the agreement for that work sets out how long we keep your data. Hosting logs are kept for a short period by our hosting provider.
Security
We use appropriate technical and organisational measures to protect personal data, including encrypted connections (HTTPS), access controls and reputable providers. No system is completely secure. If a personal data breach affects you, we will act as the law requires.
Your rights
Under Isle of Man data protection law you have the right to access the personal data we hold about you, to have it corrected, and in some circumstances to have it erased, to restrict or object to how we use it (including for direct marketing), and to receive it in a portable form. To use any of these rights, email discover@hyperlabs.co. We will respond within the time the law allows.
You also have the right to complain to the Isle of Man Information Commissioner at inforights.im. We'd appreciate the chance to put things right first, so please contact us before you do.
Links to other sites
The Site may link to other websites, including ventures and clients we work with. Their privacy practices are their own.
Children
The Site is not aimed at children, and we do not knowingly collect personal data from anyone under 18.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed, and we will flag any significant changes on the Site.
Contact
Hyperlabs (Designbase Limited, Isle of Man company 136877C)
discover@hyperlabs.co · +44 (0)7624 319106